Friday, 25 May 2007

Lost in Transition

My sister and her boyfriend arrived in UK yesterday without most of their luggages. They checked in 5 but only 1(!!!) arrived. When they went to the 'Lost Baggages' counter, the staff managed to track one which was delivered to my home later in the evening. The rest were still missing. Despite endless calls to the office, there were no further news on their lost luggages. Luckily, they'd bought travelling insurance. This morning, my sis made a call to the insurance company in Singapore. Not only did the lady ask for a callback number so my sis need not incur extra long distance call costs, she also reassured my sis that she'd do the tracking from her side. Less than 1/2 hour later, we received a call informing us that all the remaining 4 luggages had been found and would be delivered later in the day. I thought that since there wasn't any news after 24 hours, there was little chance they'd be found. I'm surpised my sis and her boyfriend seemed unruffled when they lost their bags even though they contained their certificates and many other important and prized possessions. All the luggages had arrived, just in time for our trip tomorrow and they can make claims from their insurance companies for delayed baggages.

On a funny note, we'd been telling the girls to be good and behave prior to my sis's arrival. If they don't, she'll leave the presents behind at the airport and they'll get nothing. Not only were the presents left behind but loads of other things too! How uncanny!

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